Content will be Changed when Download the Attached ‘HTML File’ (Fixed)

This bug has been fixed.

Fixed Version

  • Version 9.5.0

Affected Version and Operation

  • All versions of Version 9.4.0 and before
  • Download “HTML file” (.html/ .htm) that has been attached “File type data”, “file attachment of Task feed.”

Bug Details

  • Occurs in operating:
    • Download “HTML file” which has been attached to File type data on Task Operation screen or Process Detail screen.
    • Download “HTML file” which has been attached to Task Feed
  • What will occur:
    • Downloaded file has become a file with different contents from the original file.


  • This bug can be worked-around by either of the following methods.
    • Not use the extension, such as “.html” or “.htm” when uploading.
      Please change the extension of the ‘HTML file’ to ‘.txt’, etc., or compress the file into zip format or so.
    • In case of using Google Apps connectivity
      Please download Files that are attached to a data type file from the Google drive after Exporting to Google Drive.
  • This Bug is due to be fixed in coming Version (9.5.0)