[SaaS/IE6-8] Cannot Unzip the Attached Zip File after Downloading

This bug has been fixed.

Fixed Version

  • Version 8.5.0

Affected Version and Operation

  • Version 8.4.4 (SaaS)
    • Although it has occurred on  past versions, we do not provide those versions currently (June 6th).
  • To Download and unzip the file attachment on File type data or on Task Feed.

Bug Details

  • Occurs at the following timing:
    • Using IE6-8 then  downloading attached file of attachment feature of File type data / Task Feed.
  • What will occur
    • You cannot unzip the zip file successfully.

Workaround・Recovery

  • Please use other web browser such as Chrome and Firefox or so.
  • It would be rather advanced, the file downloaded by IE 6-8 can be handled successfully in the following ways.
    • File that you downloaded using IE6-8 is stored as a gzip format file (HTTP 1.1)
    • After decompressing (gunzip) the gzip format file, you can handle it as zip format file.
  • This Bug is due to be fixed in coming Version (8.5.0)