Search May Fail with Too Many Specifying Items in Search Criteria (Fixed)

This bug has been fixed.

Fixed Version

  • Version 9.5.0

Affected Version and Operation

  • Version 9.4.0
  • Search with many condition Filtering/ Displaying Items in Process Search/ Tasks Search.

Bug Details

  • Occurs in operating:
    • Search with search condition of many Filtering and many Displaying Items in Process Search/ Tasks Search.
  • What will occur
    • The Search Result is not displayed and the following message is shown.
      • “System failed to get data from server. Please reload this page.”

Workaround・Recovery

  • Please reduce the “Filtering items/ Displaying items” to specify. Then try search again.
  • Despite the search result of many search criteria is not displayed, but it is possible to “CSV download” the result. Close the dialogue window, click on the [Download]->[CSV Download].
  • If the search condition has been saved, [Download all] button is available in “Search Condition List” which will be displayed by clicking [Others] button in side menu. By clicking the button, you can download all the targeted data.
  • This Bug is due to be fixed in coming Version (9.5.0)