[Download All] on ‘Search Condition List’ may Cause Service Outage (Fixed)

This bug has been fixed.

Fixed Version

  • Version 9.9.5

Affected Version and Operation

  • Version 9.9.0 or later (SaaS Edition)
  • Attempting to [Download All] at ‘Search Condition List’.

Bug Details

  • Occurs in operating:
    • Clicking on the [Download All] button icon on the ‘Search Condition List’ screen. (The List will be shown by clicking [Others] on the left side menu).
  • What will occur
    • If the number of the target which matches the search criteria is too large, a Memory Shortage error will occur in our Server Computer. The Application will crash.

Workaround・Recovery

  • Please do not click on the [Download All] button icon on the ‘Search Condition List’ screen.
  • When you want to download data, please do Search before, and download the result.
  • This bug is due to be fixed in the coming release version.