Online BPM Encyclopedia “” Grand Open on January 14th, 2009!

Translating 100 articles that are already published in Japanese

Online BPM Encyclopedia “,” which aims to support companies’ BPM activities (*), was officially opened on January 14th, 2009.

Under the slogan of “SOX Compliance,” many companies have been working on Business Process Management (BPM) to grasp their own business processes. However, practicing BPM requires deep and broad understanding about corporate administration and is truly elusive.

(*) Business Process Management: A business management concept of improving business processes iteratively and continuously

“” is designed to help you understand BPM by means of detailed descriptions, figures, and references regarding BPM-related terms. As of now, there are 60 articles published to explain relevant terms.

We are going to successively translate 100 articles that are already published in Japanese “” and publish them. In addition, we also plan to provide sample business processes created based on BPMN, which is the global standard.

Business Flow Diagram Library

  • Application Operating Process
  • Business Card Issue Process
  • Login ID Password Setting Process
  • New Login ID Issue Process
  • Login ID Reset Process

BPM Glossary

  • Process Improvement
  • Process Model
  • Process Owner
  • PDCA Cycle
  • Fair Process
  • Nash Equilibriums
  • Six Sigm
  • Human-Centric BPM
  • BPMN
  • Workflow Engine

About URL of “ Project”

We are now providing “” in two languages, the English edition introduced here and the Japanese edition officially opened in advance on December 1st, 2008 ( We are going to continuously expand “” to support other languages in the future.

  • (Japanese):Dec. 1st, 2008 -177 articles,4,666 pv/month (Dec, 2008)
  • (English):Jan. 14th, 2009- 61articles


All articles “” are basically published under a license called “CC-By SA,” which “requires satisfying specified conditions to reprint the contents.” Therefore, the articles published can be modified and reused free of charge.

(*) CC-By SA: Creative Commons Attribution-share Alike. The contents can be duplicated, distributed, etc. as long as “the original author credit is noted” and “the same license conditions are inherited when the contents are altered, transformed or built upon the original ones.” (For detail, see

About Questetra

  • Corporate Name: Questetra, Inc.
  • CEO: IMAMURA, Genichi
  • Location: Kyoto, Japan
  • Founded in: 2008
  • URL:
  • Corporate Statement: Brush up your Process!!
  • Our Business: Development of “Questetra BPM Suite”