July 1st. Slow Response due to Heavy Server Load

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Connection to ‘Questetra BPM Suite SaaS Edition’ was slow intermittently because server load had become too heavy in term of 9:00 to 15:55 (jst) on July 1st.  We deeply apologize to you customers for inconvenience during the time.

Trouble Date

  • Occurred  :   9:00(Jst) 2012/7/1
  • Recovered: 15:55(Jst) 2012/7/1

What Occurred

  • Customers who use our paid SaaS,  it took a long time to process than usual because the server load has become higher.

Cause of Trouble

  • With the insertion of “leap second”,, overload occurred intermittently at the software execution environment(Java).

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Reaction

  • (Recovered)