Apr. 22 (UTC+9) Partial Functional Failure Occurred (Recovered)

This problem has been recovered already.

Some of our customers could not use some of ‘Questetra BPM Suite’ during from 8:10 to 12:58 on April 22. We deeply apologize to you customers for inconvenience during the period.

Trouble Date

Occurred:Mon, Apr. 22, 2013 8:10 (JST) [+09:00]
Recovered:Mon, Apr. 22, 2013 12:58 (JST) [+09:00]

What Occurred

“Process Details” was not displayed in an environment of a particular customer.
Also “Process Model list”, “Tasks Search”, “Task Operation” may not be performed.
* Concerned customers have been informed individually.

Cause of Trouble

Processing of displaying Process Detail stopped in the middle of a program, and did not proceed.

Reaction

Rebooted the application