This problem has been recovered already.
Some of our customers could not access ‘Questetra BPM Suite SaaS Edition’ between 22:58 September 2nd (JST, +09:00) and 01:23 on 3rd, because access trouble occurred. We deeply apologize to you customers for inconvenience.
Occurred： Mon, Sep. 2, 2014 22:58 (JST) [+09:00]
Recovered： Tue, Sep. 3, 2014 1:23 (JST) [+09:00]
Customers of Free SaaS Edition using in the following URL format could not access Questetra BPM Suite.
- https://XXXX-YYYY-(3 digits).questetra.net/
Cause of Trouble
Abnormal end of Web-server process
Recovered by rebooting Web-server process.