This problem has been recovered already.
Customers of ‘Questetra BPM Suite SaaS Edition’ could not use the service intermittently between 9:12 and 11:02 of November 27th (JST, +09:00), because access trouble occurred. We deeply apologize to you customers for inconvenience.
- Occurred : Thu. Nov. 27, 2014 9:12 (JST) [+09:00]
- Recovered: Thu. Nov. 27, 2014 11:02 (JST) [+09:00]
- A state which all the customers of SaaS Edition could not use the service normally.
Cause of Trouble
- Defective connection to the content delivery server.
- Recovered with recovery of defective connection to the content delivery server.