Nov. 27 (UTC+9) Access Trouble Occurred Intermittently (Recovered)

This problem has been recovered already.

Customers of ‘Questetra BPM Suite SaaS Edition’ could not use the service intermittently between 9:12 and 11:02 of November 27th (JST, +09:00), because access trouble occurred. We deeply apologize to you customers for inconvenience.

Trouble Date

  • Occurred : Thu. Nov. 27, 2014 9:12 (JST) [+09:00]
  • Recovered: Thu. Nov. 27, 2014 11:02 (JST) [+09:00]

What Occurred

  • A state which all the customers of SaaS Edition could not use the service normally.

Cause of Trouble

  • Defective connection to the content delivery server.

Reaction

  • Recovered with recovery of defective connection to the content delivery server.