This problem has been recovered already.
Some of the customers of ‘Questetra BPM Suite SaaS Edition’ could not login the service during the period of between 14:26 and 16:14 on December 10th, for occurrence of access trouble. We deeply apologize to the customers for your inconvenience.
Occurred: 2015-12-10 14:26 [UTC +9:00]
- 2015-12-10 05:26 [UTC]
Recovered: 2015-12-10 16:14 [UTC +9:00] (1 hour and 48 minutes period)
- 2015-12-10 07:14 [UTC]
Particular customers of Free SaaS Edition could not login to Questetra BPM Suite
Cause of Trouble
Failure in application server.
Restarted the application server.