This problem has been recovered already.
Some of the customers of ‘Questetra BPM Suite SaaS Edition’ could not login the service during the period of between January 12th and January 13th, for occurrence of access trouble. We deeply apologize to the customers for your inconvenience.
Occurred: 2016-01-12 19:15 [UTC +9:00]
- 2016-01-12 10:15 [UTC]
Recovered: 2016-01-13 11:13 [UTC +9:00] (15 hours and 58 minutes period)
- 2016-01-13 02:13 [UTC]
Particular customers of Free SaaS Edition could not login to Questetra BPM Suite
Cause of Trouble
Failure in application server.
Restarted the application server.