This problem has been recovered already.
Some of the customers of ‘Questetra BPM Suite SaaS Edition’ could not login the service during the period of between January 14th and January 15th, for occurrence of access trouble. We deeply apologize to the customers for your inconvenience.
Occurred: 2016-01-14 17:14 [UTC +9:00]
- 2016-01-14 08:14 [UTC]
Recovered: 2016-01-15 10:15 [UTC +9:00] (17 hours and 1 minute period)
- 2016-01-15 01:15 [UTC]
Particular customers of Free SaaS Edition could not login to Questetra BPM Suite
Cause of Trouble
Failure in application server.
Restarted the application server.
|Prev article -||Jan. 12 (UTC+9) Access Trouble Occurred on Part of User Environment (Recovered)|
|Next article -||v10.4.3 2016-02-15: Fixed Bug which Not being Able to Login, and Announcement of Specification Change|