This problem has been recovered already.
Some of the customers of ‘Questetra BPM Suite SaaS Edition’ could not login the service during the period of between 11:44 and 12:33 on April 10th, 2017 (UTC+9:00), for occurrence of access trouble. We deeply apologize to the customers for your inconvenience.
Occurred: 2017-04-10 11:44 [UTC +9:00]
- 2017-04-10 02:44 [UTC]
Recovered: 2017-04-10 12:33 [UTC +9:00] (49 minute period)
- 2017-04-10 03:33 [UTC]
Particular customers of Free SaaS Edition could not login to Questetra BPM Suite
Cause of Trouble
Failure in application server.
Restarted the application server processs.