This problem has been recovered already.
Some of the customers of ‘Questetra BPM Suite SaaS Edition’ could not login the service during the period of between 14:19 and 14:50 on October 5th, 2017 (UTC+9:00), for occurrence of access trouble. We deeply apologize to the customers for your inconvenience.
Occurred: 2017-10-05 14:19 [UTC +9:00]
- 2017-10-05 5:19 [UTC]
Recovered: 2017-10-05 14:50 [UTC +9:00] (31 minutes period)
- 2017-10-05 5:50 [UTC]
Particular customers of Free SaaS Edition on the US East Coast server base could not login to Questetra BPM Suite
Cause of Trouble
Failure in application server.
Restarted the application server