M314 SYSTEM OBSERVATION
Last updated Mar 23, 2017

Confirm the Amount of Data Stored

Questetra, as the Cloud based service, limits the storage space of files in addition to "the number of User Accounts" (Places/Spaces). When dealing with a lot of high-res image files, you need to be careful about file storage space limits. Deleting unnecessary past business data if needed, can help operating the service without exceeding the limits.

Confirm the Amount of Data Stored

a. Files attached to Issues
A File stored in File type data in data items
b. Files attached to SNS
A File attached on Open Chat (former Task Feed)
  • Files other than File type data, e.g. String type data, Date type data, etc., are not counted as storage usage
  • When dealing with a lot of high-res image files, you need to be careful about file storage space limits
  • Currently, Questetra’s communication limitations include uploading limit of 100MB in one operation
  • After reaching the file storage limit, operation of Start will become an error (including start by API)
a. Delete attachments together with all the data of the Issue
Delete the Issue data in the detail screen of the target Issue
b. Delete together with the entire Business Process definition, collectively
By Deleting the App, you can Delete the Issue data in bulk (M201)
  • By Creating external application (external script), you can Delete List with Process ID (Communicating Software Development API)
a. Delete with posted comments
Click Delete on the target posting
  • The User who posted the posting to be deleted is required to Delete it
  • Currently, there is no way to Delete Attached Files on Open Chat in bulk